Betone S.A. de C.V.

This document describes how we collect and use the personal data you provide to us. It also describes what type of data it is and what options you have to limit the use of such data, as well as the procedure to exercise your ARCO rights.

1) Responsible for the protection of your personal data

Betone S.A. de C.V., with address at Av. Periferico Pte. 7100, col. Cd. Granja Zapopan, Jalisco 45010, México, is responsible for the processing (use) of your personal data.

2) Our Data Protection Department

• Head of Department: HR
• Address: Av. Periferico Pte. 7100, col. Cd. Granja Zapopan, Jalisco 45010
• Email: rh@betone.net
• Phone: 3336821320

3) For what purposes do we collect and use your personal data?

Your personal data will be used for the following purposes:

Provide the requested products. Provide the requested and/or contracted services. Respond to your requests for information, attention, and service. Evaluate the quality of the service we provide to you. Record keeping and file of the contractual relationship for future service follow-up. Financial management, billing, and collection. Fulfill the obligations and commitments we have made to you.

Additionally, your personal data may be used for:

Promotion and marketing of products and services. Prepare studies and programs necessary to determine usage and consumption habits. Offer new products and services tailored to your interests and needs. Conduct periodic evaluations of our products and services in order to improve their quality. Notify you about new services or products related to those already contracted or acquired. Newsletters and communications about our organization.

4) What personal data do we obtain and from where?

For the purposes mentioned above, we may collect your personal data in different ways:

• When you visit our website or use our online services.

Personal data we collect

Contact information (Name, Email, Phone, Cell) 

5) How to Access, Rectify, Cancel, or Oppose the use and processing of your personal data (ARCO Rights) or revoke your consent for the processing of your data?

You have the constitutional right to Access and know the personal data we possess and the details of their treatment and use, as well as to Rectify and correct them if they are inaccurate or incomplete; Cancel and delete them when you consider that they are not required for any of the purposes indicated in this privacy notice, or that they are being used for purposes not authorized by you or the contractual or service relationship has ended, or alternatively, Oppose the treatment of them for specific purposes.

The mechanisms implemented to exercise your ARCO Rights, as well as the deadlines, information, and documentation that your request must contain, should be requested to the email: rh@betone.net rh@betone.net

How can you limit the use and disclosure of your personal data?

If you wish to stop receiving messages from us that are not essential to provide the services indicated, please send your request to our Department of Personal Data Protection, where we will inform you of the mechanisms implemented for this purpose.

How to revoke consent for the processing of your personal data?

If you wish to revoke the consent you granted us for the use of your personal data, please send your request to our Department of Personal Data Protection, where we will inform you of the mechanisms implemented for this purpose.

6) Transfer of personal data

Your personal data will not be Transferred to third parties or companies. To fulfill the purposes established in this Privacy Notice, they may only be Transferred to individuals or companies acting as Agents.

7) Modifications to the privacy notice

We reserve the right to make modifications or updates to this Privacy Notice at any time, to address legislative changes, internal policies, or new requirements for the provision or offering of our services or products. These modifications will be available to the public at the website address: www.betone.net

Use of cookies, web beacons, and JavaScript

Cookies are a small piece of information automatically sent by our website, which are stored in your browser. In this way, the website can consult this information to know the user's previous activity and expedite some procedures such as maintaining the session or identifying which sections of the site have already been visited.

Web beacons together with JavaScripts for web metrics allow us to store information about the usage patterns of our website. We inform you that we use these tools to obtain statistical information such as the following:

• Type of browser and operating system, consulted Internet pages, origin of the visit, access IP address, time spent on our site, among other statistical data.

Cookies, JavaScript, and other tracking and tracing technologies can be disabled, however, deactivating them may cause the website or some of its functionalities to not perform properly.

8) Where can you file complaints and reports for the improper treatment of your personal data?

If, after exercising your ARCO Rights before Betone S.A. de C.V. through the mechanisms established in this Privacy Notice, you consider that the response has been unsatisfactory or incomplete; or you suspect that your right to the protection of personal data has been violated by some action or conduct on our part; or you have evidence that there is a violation of the provisions of the Federal Law on Protection of Personal Data Held by Private Parties in the processing of your personal data, you may file the corresponding complaint or report with the IFAI. For more information, visit: www.ifai.org.mx

Date of creation Oct 28, 2013 9:13 AM / Folio: 124353953